frequently asked questions
It is 6 ft 3(190cm) long. 23.6in 60cm) wide and 2.2 inches(5.5cm) thick.
The mattress can handle up to 250 lbs.
You can easily blow it up by using 10-15 manual breathes. Our valves are made to standard sizes so any standard pump will work fine.
The Mattress Pro takes advantage of thermoplastic technology and is made out of 40D TPU(Thermoplastic Polyurethane) Nylon.
The R-Value is 3.1
Typically between 4 - 9 business days depending on your location.
We are based in Hamilton, New Zealand. We have partnered with international warehouses so that we can provide reasonable shipping times to our customers worldwide.
Sometimes your email provider may filter us out into your promotions or spam folder. If you can't find it, please contact us for assistance.
No you do not, there are no hidden fees when you shop with us.
When shopping with us, you never have to worry about any of your information being leaked. We use SSL security to ensure all your personal information is encrypted.
Typically after the next business day your order will be shipped out, so you will need to contact us quickly.
We can not accept cancellations once your order has started its shipping process 24 hours after the purchase. Please still contact us, we will do our best to help you out.